So, what does it take to become part of the CX movement? In terms of process, explains Mandisa, the journey […]
Category: Blog
So, what is CX — and why does it matter so much to the new-age customer?
“Today’s customers need a very good reason to give you their money and it is high time business got out […]
Customer experience, the new differentiator for South African businesses
It is undeniable that businesses are dealing with a new breed of not only sophisticated but very tech savvy customers […]
Customer Experience matters in SA
In a recent publication by ‘The South African’ Table Mountain was voted Africa’s Top Tourist attraction. According to the article […]
